nucao reduces time to process EDI-based orders by 95%

Founded in 2016, Nucao stands for sustainable chocolate products that combine enjoyment and environmental awareness. The brand offers a selection of chocolate bars, bars, and chocolate-covered fruits—all developed with the aim of creating healthy and resource-saving alternatives.

From online to offline: growth through omnichannel distribution

While the focus was initially on the company's own online shop, today the focus is on sales through retail chains such as Rossmann, DM, REWE, and EDEKA. After the pandemic, it was clear that the real growth driver for Nucao was brick-and-mortar retail.

The company chose Procuros and Xentral to overcome the challenges of the food retail industry and make its processes more efficient.

The result

• 95% time savings in order processing: Order automation has almost completely eliminated manual effort.
• 85% of trading partners were automatically connected: With Procuros and Xentral, nucao was able to integrate new partners quickly and efficiently.
• Efficient operations team: Thanks to optimized processes, the company can achieve significantly more with a smaller team.

Mastering new challenges in the food retail sector

With its expansion into retail, the company quickly reached the limits of its existing systems and processes. Manual data entry, duplicate work steps, and a lack of integration between different platforms led to inefficient processes.

Order processing and manual management of orders and invoices were particularly time-consuming. The company needed a reliable ERP system that could not only map its own online shop, but also offer interfaces to EDI (Electronic Data Interchange) systems for automated data exchange with major trading partners.

In principle, Xentral in conjunction with Procuros offers exactly the freedom that companies in the food sector need right now. - Sina Cosmo Lehne, Operations Manager

Seamless EDI integration with Procuros and Xentral

To overcome these challenges, nucao opted for Procuros and Xentral. Xentral acts as a central control unit where all orders, invoices, and warehouse processes are managed. Procuros is fully integrated into Xentral and handles EDI data exchange (EDIFACT (EDI formats): ORDERS/ INVOIC/ DESADV). As soon as an order is received from a trading partner, it is imported directly into the Xentral system via Procuros and processed there.

This seamless connection allows large orders from retail chains such as REWE or EDEKA to flow into the system without manual intervention. Procuros receives the orders and forwards them to Xentral, ensuring that they are processed correctly.

Efficiency as the basis for future growth

By combining Xentral ERP and Procuros, nucao has not only made processes more efficient, but also laid the foundation for further growth. The automation of key business processes has enabled the company to meet the challenges of retail while increasing sales by up to 50% per year in recent years.

If we hadn't taken steps to optimize processes, implement EDI, and expand Xentral in 2021, we wouldn't be where we are today. - Sina Cosmo Lehne, Operations Manager

Given the continuous expansion of the system and new automation features, nucao believes that the company is well positioned to continue growing in the future.